Sunday, March 18, 2012

Now be honest, are you really working globally?

Many, actually nearly all, of the clients that I work with have locations in more than one country. Notice that I did not say that nearly all of my clients are global. To me, there is a huge difference.
Companies locate in various countries for many reasons: merger, economics of manufacturing, tax laws, customer reach, new market expansion, the list goes on.
Working across locations does not necessarily mean they are skilled at working globally.
Companies working effectively on a global basis are dealing head-on with the challenges of cross-cultural communications, time zone issues, language barriers, and the need to collaborate across all types of boundaries. There is much more to working globally then simply having multiple international locations.
I remember these same topics discussed in boardrooms in the mid 90’s, when expansion was the name of the game and money flowed freely. We may have missed some valuable opportunities to create the processes, cultural understanding and infrastructure that would have facilitated global success. Perhaps we were running too fast after the short-term opportunities and forgetting the long-term needs and benefits. Sounds familiar, doesn’t it?
The need to work effectively globally will not go away, but will instead be enhanced as US-based companies put even greater emphasis on emerging markets. It may suddenly become apparent to those working in the US that they are the minority in their organizations and most of their colleagues are located across an ocean or at least across a border. I believe that preparation now will be the key to competitive advantage in the future. How will you communicate and share critical learning in lightning speed across geographic and cultural gaps? How will you ensure that everyone in the organization, no matter the location, is as fast, bright, well prepared, and knowledgeable as your best people? There is no time like the present to begin that journey. Or, do we want to continue to work in multiple international locations? Working globally makes a great deal more business sense.

No comments: